Moving from INSITE to FM:Systems
In 2023, we received notice that the UW-Madison space software, INSITE Net-FM, would no longer be supported. The nonprofit organization that licensed and supported INSITE dissolved, and their operations were closed.
We are currently running INSITE as a self-supported system, and while it is fully licensed and stable, we are actively working to migrate to a new long-term solution from FM:Systems.
We estimate that we will go live with FM:Systems in late 2024 or early 2025. Although it will look and feel different, the new system will support the same core functionality and operational requirements as INSITE.
All existing facility and space data and drawings will be loaded into FM:Systems. Users will still be able to query space data and view drawings in a web browser. Similar to the old system, FM:Systems will also have an online survey tool to collect space information updates from campus departments. It will also provide some new features that weren’t possible before.
Frequently Asked Questions
About INSITE and FM:Systems
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What is INSITE? What is FM:Systems?
INSITE is UW-Madison’s current space information software. It serves as the system of record for UW-Madison’s facility and space information including facility numbers, names, and addresses; and individual room information including department assignments, square footage, and use. INSITE is no longer supported, so UW-Madison is migrating to a new software called FM:Systems.
FM:Systems will support the same core functionality and operational requirements as INSITE, and will replace INSITE as the system of record for facility and space information.
What are the differences between INSITE and FM:Systems?
In general, they both support our core space information needs including facility- and space-level data and reporting with integrated space drawings. Users are able to query space data and view drawings via a web browser in both systems. Both systems have an online survey tool to collect space information updates from campus departments.
The FM:Systems web interface will have a different look and feel. It will also have different reporting options for both Space Management staff and campus users. The user roles and permission structure is different, so campus users may see differences in what data and drawings they can view.
FM:Systems also has some space planning and move management features that the Space Management Office will continue to explore. These are not a priority for go-live implementation, but may be valuable in the future.
Why is this software change happening?
Our existing space software, INSITE Net-FM, is no longer supported. The non-profit organization that licensed and supported it dissolved in September 2023. Although UW-Madison still has an INSITE license and the software is stable, we need to migrate to a new system that is fully supported and that will continue to develop as technology changes over time.
Will FM:Systems have a space survey like INSITE does?
Yes, one of the key features of FM:Sytems is the Higher Ed Survey module. It will serve the same purpose as the current INSITE survey tool – collecting space data updates – although it will look and feel a little different.
When will FM:Systems go live? Will INSITE be available until then?
We estimate that FM:Systems will go live in late 2024 or early 2025. We will refine the estimated go-live date after testing occurs in September-October 2024.
INSITE will continue to be updated and available until the FM:Systems go-live date is set. After FM:Systems is live, INSITE access will be decommissioned and the Space Management Office will stop updating it. Space Management will retain the INSITE data for approximately one year.
After the migration
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Will the existing space data be transferred to FM:Systems?
Yes, all the existing facility and space data, and drawings, will be loaded into FM:Systems. The Space Management Office will validate that information in FM:Systems, and may contact schools, colleges, divisions, and/or departments to assist with validation as needed.
I have INSITE access now. Will I automatically have FM:Systems access?
Yes, our goal is for existing INSITE users to be automatically set up with FM:Systems access when it goes live. There may be some differences in the user roles and permissions, so Space Management may contact campus users if we have questions about how to best map your INSITE permissions into FM:Systems.
Is there training available for FM:Systems?
There will be. Stay tuned for demonstration and training opportunities before and after go-live.
What's the plan for the SMO Reports website?
The SMO Reports website will be decommissioned after FM:Systems goes live. Our goal is to make all facility and space information available through FM:Systems or other standard campus reporting channels (e.g., Tableau).
Is this change related to the ATP/Workday transition?
The space software change is not related to the ATP/Workday transition. We would have to make this space software change even if ATP/Workday wasn’t happening.
The space software will serve as the system of record for facility and space information that feeds Workday. Space Management is working with ATP to ensure Workday locations are accurate and update regardless of the space software we use.
I still have questions. Who do I contact?
If you have any questions or need further information, please do not hesitate to contact:
- UW-Madison Project Contact: Jim Gasparick, Space Information Supervisor, james.gasparick@wisc.edu
Project Timeline
May 2023
INSITE informed UW-Madison and other consortium members that support was ending and the INSITE organization was dissolving.
June-October 2023
The Space Management Office defined requirements and collected input from stakeholders for an INSITE replacement. We evaluated potential software solutions and selected FM:Systems.
November 2023-March 2024
FP&M finalized purchasing details and funding approvals.
March 2024
FM:Systems design started.
August 2024
Design was completed and FM:Systems set up began.
Fall 2024
Space Management Office tests the system to verify that it meets the design requirements.
Winter 2024-25
FM:Systems go-live target date set. Space Management internal training and campus end user training will be scheduled before and after the go-live date.